Thursday

Just Say "No" to Estimates Over the Telephone


With the convenience of today’s technology, some homeowners want to get price quotes on new windows via the internet or by calling a company on the telephone. Never trust a company who is willing to give you a quote this way. Many companies will throw out a low price to “bait” you into scheduling a home appointment with them, and then “switch” your low estimate to one that is much higher when they find “issues they were unaware of " upon arriving at your home.  That is because it is impossible to give clients a meaningful price range without discussing their needs and expectations, and taking into consideration the scope of the job.

Remember, there are a number of components that make up the final price of each job, and each job is unique. Don’t make the decision of which companies to actually invite to your home based on casual ballpark prices you receive over the phone. You should be making that decision based on the reputation of a company, not their prices. You need to understand, in detailed writing, exactly what you will be receiving for the money that you are spending. You may eventually decide to invest in a lower quality product or a company that provides less service, but that decision should be based on a thorough understanding of all of the facts.

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